Return Policy
Last Updated: June 5, 2026
1. Eligibility
We accept returns only on items that arrive defective or with a manufacturing defect. Items that are not defective are not eligible for return or refund. All return requests must be submitted within 30 days of your order date.
2. What Qualifies as Defective
A defective item is one that has a manufacturing flaw present at the time of delivery, such as:
- Bubbling or separation not caused by installation
- Visible cracks or fractures upon opening the packaging
- Incorrect sizing or cut for the specified device model
- Adhesive failure unrelated to user installation
Damage caused by improper installation, drops, misuse, or normal wear and tear does not qualify as a defect.
3. Return Shipping
The buyer is responsible for all return shipping costs. We recommend using a trackable shipping method, as we cannot be held responsible for returns lost in transit. Shipping costs are non-refundable.
4. No Exchanges
We do not offer exchanges. If you received a defective item and it is within the 30-day window, you may request a refund. To receive a different product, please place a new order.
5. How to Request a Return
To initiate a return, contact us at info@shoparmorex.com with:
- Your order number
- A description of the defect
- Photos clearly showing the defect
We will review your request and respond within 2 business days. Do not ship the item back until your return has been approved.
6. Refunds
Once we receive and inspect the returned item, approved refunds will be processed within 7–10 business days to the original payment method. You will receive an email confirmation when your refund has been issued.
7. Contact Us
Questions about a return? Reach us at: